Rick - thanks for being a 'willing listener' on this important matter!
I'd pretty much echo Macgyver's comments 100%.
1. Please - no community content. That's what Google's for.
When I'm looking for help in complex software like C4D I want direct, detailed, in depth, authoritative information - that I can find immediately and easily.
The very last thing I want is a link to 23 random youtube tutorials... or similar. I hate the fact that Adobe have done this to their help system. Please don't follow them.
2. Just like Macgyver - I have a good amount of 'screen real estate' at my studio and high speed connectivity. But I typically want to refer to the help most when I am away from the office with my 15" laptop - minimum screen estate - and poor, or NO, connectivity.
Yes, I understand that a system that can be updated more easily etc would be good. But my priority - by far - is a help system that meets the requirements above - as R20.
Mke