I totally agree that we get outstanding feedback from users! While it's true we've not yet been able to deploy an improved system for collecting ideas, I want to assure you that the ideas are neither buried nor unaddressed. Our product management team reads and keeps track of all your ideas, and we've integrated lots of them - especially as part of R23's Animation Workflow Improvements. We do get a lot of great ideas via the form - honestly too many to address them all while still making progress on new features and strategic objectives. Still - we tackle as many as we can and most importantly incorporate the general feedback into future development plans.
Thanks for the specific idea you posted yesterday - it was a great observation and we'll see what we can do.